Walmrt Understaffing in the store – One employee from Wisconsin told Business Insider they felt their team didn’t receive “enough help or equipment for the job.” A Walmart manager also wrote in a 2017 Reddit AMA that the store experienced a distinct “lack of staff,” that they said was the reason so many cash registers often went un-manned on busy days.
“As a manager, I spend lots of time on the register myself trying to minimize lines but there are a lot of managers who won’t take it upon themselves to achieve that,” the Walmart paystub manager wrote. Previous news reports have revealed that the issue of understaffing at Walmart is a company-wide phenomenon.
“Understaffing through the sales floor towards the front end has greatly affected the shop,” Walmart customer service manager and union-backed OUR Walmart member Janet Sparks told The Newest York Times in 2014. This challenge isn’t unique to Walmart, though. In 2016, employee engagement platform WorkJam discovered that 89% of retailers were understaffed each week.
And employees reported that this problem of understaffing came with a potentially positive byproduct: many stores constantly have lots of hours designed for employees who want to drive them on. “Working with Walmart is in fact fantastic,” associate Carolyn Warhurst wrote on Quora, citing the abundance of working hours and the constant stream of consumers. “Because they may have constant customers and people have constant needs for daily essentials and supplies, they usually have hours!”
Getting recognised for hard work – “If you strive and don’t mess around, your managers will often supply you with the hours and phone you in over other associates,” former Walmart employee login associate Crystal Linn wrote on Quora.
But becoming a go-to associate also comes along with its very own challenges. “They will quickly phone you in constantly and, should you say no, they are going to get upset,” Linn wrote. “Especially in case you have a history of going in, so then they expect you.”
Rude customers – Like several retail workers, Walmart associates sometimes need to deal with some pretty nasty customers. Linn blamed the abusive behaviour on the “bad stigma surrounding walmartone pay stub employees as being ignorant and school drop-outs. Customers will treat you therefore.” “I even had a woman ask me once, ‘Do you really know what an electric powered uckjbo opener is?’ after I showed her where handheld ones were located,” she wrote on Quora.
Godfrey wrote that some customers behave “as if you’re not a lot better than an untouchable or something.” “I is in college and then graduate school while working there part-time, yet still I’d have customers call me ‘dummy’ to my face since they were unhappy with something,” Godfrey wrote.
The organization donates more money than you might think – “Walmart does so much for communities, but it rarely puts that information forward,” a worker of 12 years told Business Insider. “Whether it be disasters, raising money for disadvantaged people, or rebuilding communities, Walmart is definitely there silently getting people and places back on their feet.”
Walmart has consistently been ranked as one of the most charitable companies in America. In reality, according to Walmart’s Giving Back report as published on The Motley Fool, the retail giant gave $US1.4 billion to charity back in FY2016.